Terms of use

Legal information and purpose of these General Terms and Conditions of Use

Last updated: 08/04/2026

These General Terms and Conditions of Use of the company e-Namae OÜ (hereinafter referred to as "the Conditions") - whose full contact details are available in the section of the Conditions, accessible from the bottom of the page of the site - aim to define the terms of use of the Dreemio.com website (hereinafter referred to as "the Site"), managed and operated by the company Dreemio.

The terms and conditions for selling products via the Site are specified in the General Terms and Conditions of Sale of Dreemio, accessible from the bottom of the site page.

The terms of use for the paid services offered on the Site are detailed in the General Terms of Service of Dreemio, accessible from the bottom of the site page.

To contact Dreemio customer service, send an email to contact@Dreemio.com.

The site is hosted by WP Engine Inc., located at 504 Lavaca, Suite 1000, Austin, TX 78701, USA.

Dreemio reserves the right to modify these Terms and Conditions at any time.

Definitions

For the purposes of these General Terms of Use, capitalized terms, whether singular or plural, are defined as follows:

• General Terms of Use: refers to these General Terms and Conditions of Use.
• Privacy Policies: refers to the privacy and personal data protection policy implemented by Dreemio, accessible from the bottom of the website, and forming an integral part of these General Terms and Conditions of Use.
• Personal Data: refers to the personal data of users collected and processed by Dreemio during the use of the Site, including, where applicable, the creation and management of their account as well as the provision of services, in accordance with the conditions defined in the Privacy Policies.
• Internet user: refers to all visitors to the Site, whether they are customers (within the meaning of the General Terms and Conditions of Sale accessible from the bottom of the site) and/or subscribers (within the meaning of the General Terms and Conditions of Service accessible from the bottom of the site) or not.
• Products: refers to products sold by Dreemio via the Site.
• Services: refers to the features and services described in Article IV, made available to internet users and accessible from the Site. Some of these services require the creation of an account and acceptance of the General Terms of Service accessible from the bottom of the site page.
• Site: refers to the website published by the company e-Namae OÜ, accessible in particular via the URL address Dreemio.com.
• Dreemio: refers to the company e-Namae OÜ, whose registered office is located at Lõõtsa tn 5, 11415 Tallinn, Estonia, registered under number 16133625.

Scope, Acceptance and Modification of the Terms of Use

These Terms of Use define the terms under which users may access the Site and use the Services offered.

By accessing the Site or using all or part of the Services, the user fully and unreservedly accepts these Terms of Use.

These Terms of Use may be modified at any time. The applicable terms are those in effect and available on the Site on the date of access by the user.

Description of Services

The Site offers users the possibility of accessing paid services, described in detail in the General Terms of Service, available at the bottom of the page. To benefit from these services, the creation of an account and prior acceptance of the General Terms of Service are required.

All services offered by Dreemio and available to users are described on the Site.

In addition, the Site allows customers to purchase products, according to the terms and conditions defined in the General Terms and Conditions of Sale, which are also accessible at the bottom of the site page.

Availability and Access to Services

Dreemio strives to make its services accessible 24 hours a day, 7 days a week, despite necessary maintenance operations for the services and/or the site.

However, Dreemio reserves the right to interrupt access to all or part of the services for maintenance or improvement work. When possible, Dreemio will inform users of these interruptions in advance, notably through an alert message on the website. In case of emergency, Dreemio reserves the right to partially or completely suspend the services and/or the website to perform the necessary technical operations. These interruptions will not give rise to any compensation for the user, even if they occur during the purchase of products.

In this respect, Dreemio is bound by an obligation of means.

Guarantees and Responsibilities

By accessing the Site, the user declares, warrants and agrees to:

• Use the Site and/or Services in a fair and reasonable manner, without violating the terms of these General Terms of Use.
• Do not use any devices or software other than those provided by Dreemio to i) disrupt or attempt to disrupt the proper functioning of the Site and/or Services, ii) extract, modify, consult, even temporarily, or use individually, all or part of the Site, Services, and/or Products.
• Do not access or use the Site, Services and/or Products for illegal purposes or with the aim of harming the reputation of Dreemio and/or users, or more generally, of infringing the rights, including intellectual property rights, of Dreemio and/or third parties, including users.
• Do not market the Products, Services and/or access to the Services and/or the Site, directly or indirectly.
• Do not reuse or exploit all or part of the Site and/or Services for commercial, collective, or personal purposes in a format or medium not authorized by Dreemio and/or users.
• Do not reproduce or represent all or part of the Site and/or Services for private purposes beyond the legal exceptions provided for, in particular by the Intellectual Property Code, or for direct or indirect commercialization, in particular to third parties.
• Do not restrict access to and use of the Site and/or Services.
• Do not modify, even temporarily, any element of the Site and/or Services.
• Ensure that the use of the Site and/or Services does not compromise the stability, security and quality of the Site, Services, networks, bandwidth or infrastructure of Dreemio, other users and/or third parties.
• Do not infringe the provisions of articles 323-1 to 323-7 of the Penal Code concerning "hacking" practices.

In the event of a breach of any of these obligations, without this list being exhaustive, the user is informed that Dreemio reserves the right to refuse or suspend, unilaterally and without prior notice, access to all or part of the Services and/or the Site and to suspend, where appropriate, access to his/her account.

Advertisements

Dreemio reserves the right to display advertising or promotional messages on the Site, including within the framework of the Services.

Limited Liability

The user is fully responsible for their use of the Site and the Services accessible thereon.

Dreemio cannot be held liable in any way for legal action taken against the user for improper use of the Site and/or Services. The user acknowledges and accepts that they will bear the full responsibility for any claim or proceeding brought against Dreemio as a result of their improper use of the Services and/or the Site.

The Site may contain links to third-party websites. Given the changing nature of the content of these sites, Dreemio cannot be held responsible if their content violates applicable laws or regulations.

In any case, Dreemio cannot be held responsible:

• Unavailability of Services for reasons such as failure of the public electricity network, telecommunications networks, or loss of Internet connection, for any reason, including force majeure.
• Use of the Site and/or Services in a manner that does not comply with these General Terms of Use or the General Terms of Service.
• To the extent permitted by applicable law, for any indirect damages, including loss of profits, data or other intangible losses, even if Dreemio has been advised of the possibility of such damages, resulting from the use of or inability to use the Site and/or Services, or from unauthorized access to the Services or the Site.

Dreemio cannot be held liable for any hardware or internet connection malfunctions experienced by the user when accessing the Site and Services. In particular, Dreemio cannot guarantee the access speed to the Site and/or Services, nor the buffering speed that the user may encounter.

Force Majeure Case

Dreemio cannot be held liable if the performance of any of its obligations is hindered or delayed due to a case of force majeure as defined by the jurisprudence of the Estonian courts, including natural disasters, malfunctions, fires or interruptions of the electrical or telecommunications network.

Intellectual Property and Copyright

Dreemio owns or is authorized to use the intellectual property rights relating to both the overall structure of the Site and its content (texts, slogans, graphics, images, videos, photos, programs, products, and other content). Therefore, any representation, reproduction, modification, alteration, and/or total or partial exploitation of the Site and/or the Services and/or the Products, by any means whatsoever and on any medium whatsoever, without the express prior authorization of Dreemio, is prohibited and constitutes a violation of copyright.

Similarly, any unauthorized use of the Site and/or Services and/or Products will result in the user being held criminally and civilly liable for copyright infringement.

The user acknowledges and accepts that access to the Site and/or the Services and/or the Products provided by Dreemio does not in any way confer a transfer or a grant of intellectual property rights (including copyright) and other personality rights (such as the right to one's image or respect for privacy) to his benefit.

Access to the Site, Services and Products is exclusively reserved for the user's private and personal use, in accordance with the conditions and limits defined in these General Terms of Use.

Trademarks and Distinctive Signs

The trademarks, logos, company names, acronyms, trade names, business names and/or domain names of Dreemio and/or its business partners mentioned on the Site and/or of the Products provided by Dreemio on the Site, are protected distinctive signs and may not be used without the express prior authorization of their owner.

Any representation, reproduction and/or partial or total exploitation of these distinctive signs is therefore prohibited and constitutes trademark infringement, usurpation of company name, trade name and domain name, entailing the tortious civil liability of its author.

Hyperlinks and Responsibility

The hyperlinks present on the Site and/or within the Services, directing to other websites as well as any resource available online, do not in any way engage the responsibility of Dreemio.

Users are strictly prohibited from creating hyperlinks to deep pages of the Site that allow access to the Services, using technical methods aimed at circumventing customer identification or extracting content from the Services provided by Dreemio.

The use of the "framing" technique is strictly prohibited, except with the express prior authorization of Dreemio.

Uses of Databases

The user irrevocably acknowledges that the Site and the Services, including the structure and/or organization of the Products, consist of one or more databases made available by Dreemio as producer of these databases, in accordance with the provisions of Articles L.341-1 et seq. of the Intellectual Property Code.

Therefore, in accordance with the provisions of Article L. 342-1 of the same Code, the user agrees not to:

• Extracting, permanently or temporarily, all or a substantial part, both qualitatively and quantitatively, of the content of one or more of the databases accessible on the Site and/or the Services, including the structure and/or organization of the Products, to another medium, by any means and in any form, including for purposes of use or consultation by a medium and/or process not authorized by Dreemio;
• Reusing, by making available to the public, all or a substantial part, both qualitatively and quantitatively, of the content of one or more of the databases accessible on the Site and/or the Services, including the structure and/or organization of the Products, in any form whatsoever, including by hyperlink, media and/or process not authorized by Dreemio;
• To create, edit, maintain, update, import, export, make available to third parties, free of charge or for a fee, or participate in these actions concerning a competing database derived from all or part of one or more of Dreemio's databases;
• Viewing on a screen by any means or medium other than those by which Dreemio intends to disclose the Site and Services, including the structure and/or organization of the Products;
• In general, any extraction, use, storage, reproduction, representation or retention, direct or indirect, total or partial, including in buffer or temporary memory, of the content of one or more of Dreemio's databases, committed by one of the processes mentioned above, is strictly prohibited, including by a medium not authorized by Dreemio.

Use of Service Content

The user acknowledges and agrees that access to the Site and the Services provided by Dreemio does not entail any transfer or grant of intellectual property rights (including copyright) or other rights in his favor, except those set forth in the General Terms and Conditions of Sale and the General Terms and Conditions of Service.

Furthermore, the user acknowledges and agrees that the authorization granted by Dreemio for private and personal use of the Services expressly excludes:

• The ability to access the Services for the purpose of collective use of their content;
• The reproduction, representation, resale, exchange, rental, transfer to a third party, modification, adaptation, or correction, whether free of charge or for remuneration, of all or part of the Site, the Services and their content.

Personal Data Confidentiality

The user's personal information is processed in accordance with Dreemio's Privacy Policy, available in the website footer.

Customer Support and Complaints

For any questions, technical assistance requests, or complaints regarding the Services, please contact us at the following email address: contact@Dreemio.com.

Miscellaneous provisions

Communication and Evidence

Unless otherwise specifically stated in these General Terms of Use, communication between Dreemio and the user is primarily conducted electronically.

In accordance with Articles 1366 et seq. of the Civil Code, the user acknowledges and accepts that the information transmitted by Dreemio by email, through the Services or the Site, constitutes proof between him and Dreemio.

Details such as the time of receipt or transmission, as well as the quality of the data received, are considered authentic according to the records mentioned above or as authenticated by Dreemio's computerized procedures, unless written evidence to the contrary is provided by the user.

The probative value of the information provided by the Site is equivalent to that of an original document written on paper, signed manually.

Full Terms and Conditions of Use

These General Terms of Use define all the obligations of Dreemio and the user with respect to their subject matter. The failure of either party to enforce any right or provision of these Terms of Use shall not be deemed a waiver of such right or provision.

Partial Invalidity

If one or more clauses of these General Terms of Use are considered null, deemed unwritten or declared as such by a law, regulation or court decision having the force of res judicata, the other clauses shall remain in full force and effect, unless the invalid clauses are essential and their removal would compromise the contractual balance.

Interpretation of Titles

In the event of any difficulty in interpretation between one of the headings appearing at the beginning of the clauses of these General Terms of Use and one of the clauses, the headings shall be considered null and void.

Applicable Law and Dispute Resolution

These General Terms of Use are governed by Estonian law.

In the event of a dispute related to these General Terms of Use, their interpretation, their consequences, or any acts that supplement or modify them, the user must first contact Dreemio to attempt to find an amicable solution. All complaints must be submitted in writing.

In the absence of an amicable settlement, the user may choose:

• You have one year from the date of your written complaint to resort to mediation, either by choosing a mediator or by referring the matter to an approved consumer alternative dispute resolution (ADR) body, the official list of which is available at the following address: EU list of ADR bodies. It should be noted that mediation is not a prerequisite for bringing a case before the competent courts. 
• To initiate proceedings before the competent Estonian courts.